Responsible Gaming
Gambling is meant to be a form of entertainment, not a way to generate income or recover financial losses. BravoPlay recognises that for some players, gambling can become harmful, and the platform provides a set of tools and resources designed to help players stay in control. This page explains what those tools are, how to use them, and where to find additional support if needed.
Player Protection Tools at BravoPlay
The BravoPlay website offers a structured set of responsible gaming controls that players can access directly from their account settings. These tools are available at no cost and can be activated at any time without contacting support.
Deposit Limits
Players can set a cap on the amount deposited within a given period. Limits can be configured on a daily, weekly, or monthly basis. A lower limit takes effect immediately once set. Increasing a limit may involve a review period before the higher cap becomes active.
Session Limits
A session limit defines the maximum amount of continuous playing time permitted before the account is paused. This is useful for players who want to monitor how long each session runs, particularly during extended periods of play.
Reality Checks
Reality check reminders can be set to notify a player at regular intervals during a session. Each reminder displays information about the current session duration and activity. This feature helps break up long sessions and encourages players to make deliberate decisions about continuing or stopping.
Cooling-Off Period
A cooling-off period of 48 hours is available. During this period, the account is temporarily restricted from gambling activity. The option is suitable for players who want a short break without committing to a longer exclusion.
Self-Exclusion
Self-exclusion is available for periods ranging from 6 months to 5 years. Once activated, access to gambling on the account is suspended for the selected duration. This measure is intended for players who feel their gambling has become difficult to manage. During the exclusion period, promotional communications are also suspended.
Minimum Age Requirement
BravoPlay enforces a minimum age of 18 years. Underage gambling is prohibited. Account verification through the KYC process is used to confirm player identity and age. Players who have not yet completed verification may be required to do so before a withdrawal is approved.
Support Organisations
In addition to the account-level tools described above, BravoPlay provides links to external organisations that offer guidance, counselling, and practical support for gambling-related concerns. These include:
- BeGambleAware - provides information and free support for players in Great Britain concerned about gambling habits
- Gambling Therapy - an international service offering online support and a self-exclusion tool across multiple operators
- Gamban - a software-based blocking service that prevents access to gambling sites and applications across devices
- Gordon Moody - a UK-based charity offering residential treatment, online support, and counselling for those experiencing serious gambling harm
These resources are independent of BravoPlay and are available to anyone, not only registered players.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to identify. Some indicators that gambling may have become a concern include:
- Spending more money or time gambling than originally intended
- Chasing losses after an unsuccessful session
- Borrowing money to fund gambling activity
- Hiding gambling habits from family or friends
- Feeling anxious, irritable, or distracted when not gambling
- Prioritising gambling over other responsibilities or activities
If several of these apply, speaking with a support organisation such as those listed above is a practical first step.
Protecting Younger Players
Players with children or other younger individuals at home are encouraged to consider parental control software that can restrict access to gambling-related content. Tools such as Gamban can also be configured at the device level to block access across browsers and applications.
How to Activate These Tools
Responsible gaming tools are accessible through the account settings once logged in. For self-exclusion or if a player is unable to locate a specific tool, the support team can be contacted via live chat, WhatsApp, Telegram, or by email. Requests related to self-exclusion are handled as a priority.
For further information about how player data is handled in connection with these tools, the BravoPlay about us page provides additional context about the operator and its policies.
Using these tools is not a sign of weakness - it reflects a responsible approach to gambling as a leisure activity. BravoPlay encourages all players to set limits that match their personal circumstances before depositing or playing.